Watching a claim get rejected over something that could have been caught in five minutes is a strange kind of frustrating.
It’s not right for the software to decide if the treatment given was right or not.
But it can check if the paperwork is complete.
ClaimSense doesn’t decide whether a claim is medically valid. That’s still someone’s job.
It just makes sure the paperwork tells the same story the treatment did, before anyone else has to find that out.